Returns & Exchanges
We want you to feel confident and beautiful in your Perilla Intimates; if your selection isn't a perfect fit, we offer a 30-day return policy for all unworn items with original tags and hygiene seals intact. Please note that for health and safety reasons, certain intimate items must remain unopened and in their original packaging to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the items in their original packaging, ensuring all designer tags and hygiene liners are securely attached.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
