Frequently Asked Questions
Everything you need to know about your Perilla Intimates experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Since our intimates are designed for a precision fit, we recommend measuring your bust and hips to compare against our specific collection charts.
How should I care for my Perilla Intimates?
To preserve the delicate lace and silk fibers, we recommend hand washing in cold water with a gentle detergent. Always air dry and avoid wringing or machine drying to maintain the garment's shape.
What is your return policy for lingerie?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and have all original tags and hygienic liners intact. Returns must be initiated within 14 days of delivery.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for those who need their order sooner.
Are your packages discreet?
Yes, all orders are shipped in plain, unbranded external packaging to ensure your privacy. The sender name will appear as 'Perilla Logistics' on the shipping label.
Do you offer international shipping?
Absolutely. Perilla Intimates ships worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.